Jamie Joyner was awesome! We would definitely recommend going and seeing her if you are thinking about getting a new vehicle! They had great customer service and she was willing to help us any way she could! By far the best car buying experience we have ever had and we will definitely be going back in the future!
They were very helpful and very friendly. We got a great vehicle at a good price. We left very happy. We will definately use them again.
I traded in my Chevrolet Silverado for a 2015 Ford F-350. The experience from first contact through purchase was quick and efficient. I live over an hour away and worked with Jamie Joyner to work out all the details through email and phone. I drove over one morning and was out of the dealership within 45 minutes after test driving and signing. This was the easiest car transaction I've ever experienced. The owner of the dealership stopped by while I was there and shook my hand and thanked me for my business. This is the way all buying experiences should be. Jamie has called me twice since the purchase to ask how I was enjoying my truck. Thanks to Jamie and all the staff at Helms Motor Company for a great experience.
1st new car in MANY years and after checking other dealers, came back here for the best deal around! Jamie is very friendly, professional, very informative and not a "pushy" sales lady/person at all. She went above & beyond to get the best deal and made sure I was happy. Mr. Steve Hems coming out to meet me & welcome me to the "Helms Motor Family" made the deal even better and more personal. I've had my new Jeep Cherokee 1.5 months and so far I'm loving it! Something tells me I'll be a repeat customer!
Great people to do business with! Great variety of different vehicles to choose from. Highly recommend this place!!
Fast and friendly service. Had an appointment for oil change and they got it in and out
Helms motor is the tops! Wonderful to do business with!!
I have never had a bad experience with anyone there I would highly recommend anyone looking for a new or preowned car to check them out
From Our FCA Surveys
“Service with above and beyond. They took care of my Jeep like it was theirs. Even did extra service other places would have just let go. They went the extra mile and it shows – these are great guys. Service provided by people who care.” -Keith C. on 9/26/2017
“Terry Allen was our sales representative. He was super nice and very helpful. He was very knowledgeable about the vehicle and was able to answer all our questions. The deal was easy going and not a pressure type deal. Johnathon Bingham was our financial representative. He explained everything clearly and was very courteous. Mr. Helm even came by and thanked us for our business. Nice, down home people. Easiest car deal I ever made.
Nothing comes to mind that could have improved the experience for us.” -Johnny W. on 9/25/2017
“Dealing with this dealership was a pleasure. This was my first time purchasing a Jeep from them, but they were extremely nice and made it a great experience. Will definitely go back again.” -Bobby J. on 9/14/2017
“I WILL NOT GO ANY WHERE ELSE BESIDES HELMS MOTOR COMPANY IN LEXINGTON TENNESSEE. THEY ARE LIKE FAMILY AND TREAT YOU AS SUCH.” -Kathy W. on 9/13/2017
“The salesman Clint was knowledgable and honest. He truly cared about helping me find the best car to meet the needs of my family. He went above and beyond answering questions and helping me feel good about this large purchase. This is the second car I have purchased from Helms and I will be back!” -Laila D. on 9/6/2017
“Service Manager, Mr. Larry, is very helpful and professional.” -Danny E. on 9/5/2017
“Family owned and operated and always able to answer any question.” -Allison M. on 9/1/2017
“They do a wonderful job and make me feel welcome every time I come in. I had a tire leak and stopped by to have them look at it. Helms took my Jeep right in, checked it out, recommended a fix and that they rotate my tires (no charge since I recently bought the tires from them) and also asked if I wanted my oil changed as it was due. I agreed, and they performed the services right away. Talk about excellent service.” -Catherine M. on 8/26/2017
“Helms Motors is an excellent dealership. Terry Allen is a superb salesman and excellent at customer service.” -Phil E. on 8/24/2017
“Knowledgeable salesman and owner, they went the extra mile to be sure I was buying what I wanted
Nothing to improve on- they were great & have an excellent service department.” -William M. on 8/16/2017
“Just great people and awesome service.” -Shelby J. on 8/14/2017
“Fast, friendly and quality service as usual.” -Carl C. on 8/10/2017
“The customer service is always wonderful at this dealership.” -Darrell B. on 8/8/2017
“The owners and employees at Helms are honest and I trust them.” -Ronald G. on 8/5/2017
“Steve Helms and his crew are some of the most polite and concerned people I have ever dealt with.
I have no complaints at all.” – William B. on 8/3/2017
“Thomas and the whole staff at Helms motor company where very friendly and helpful.” -Angela W. on 7/21/2017
“Salesmen very knowledgeable and friendly with no pressure.” -Johnny L. on 7/18/2017
“Great customer service. Friendly people who look for ways to help.” -Toby J. on 7/17/2017
“Very helpful and great people to work with.” – Jeffrey O. on 7/14/2017
“They were very informative, patient with questions, and went above and beyond to make my experience good. It was the best customer service at a car dealership I’ve ever had. I will only buy from Helms from now on because of the trust and relationship they built with me.” -Andrea W. on 7/12/2017
“Very friendly service and not the pushy sales service that most dealerships have. Honestly it was a very stress free purchase” -Melissa R. on 7/10/2017