Customer Testimonials
Greatest dealership that anyone could ask for. Service is great and everyone that you will deal with is very helpful and nice.
They came outside when I pulled up and came to talk to me and they was nice people and helped me with getting a truck
the dealership provided excellent customer service Quick, painless, and honest transaction! Happy to do business in the future!.
Very good service It took a while for the part but the service was excellent
Very professional and great people to work with. Not over bearing like some car dealerships. Would definitely recommend others to helms. They have a history of excellent service and I see why! Great folks!
Everything went smooth, start to finish! Will be back if the need for another vehicle comes up!
They went above and beyond to find out my problem for my vehicle, and they were very friendly and efficient in finding the problem.
Great people to deal with. Helpful with every detail.Sales and service department will bend over backwards to please the customer.
Excellent experience Would recommend them to anyone I know The sales person was very professional
Helms is a great place to buy a Vehicle or get work done on your car. Everyone is so friendly and always ready to help. I give them a 10
One of the most friendly , honest dealership to work with. Jamie Joyner went out of her way to helping us with the suv. Can't say enough about them. The suv was very clean. If we had questions Jamie found out what we were asking.
Honest,fair priced,clean well maintained vehicles on this lot. The customer service was well above excellent. I was treated like a person not a sale.
Easy to deal with….honest and straightforward and clear on what they can and cannot do along the way
They are wonderful!! Aways very personal and accommodating to their customers.its been a pleasure getting to know them.
Worked with them online. They took care of me and held the truck for me with a refundable deposit. The truck was just as described and it was a very seamless and pleasant purchase.
Very friendly, very knowledgeable. I would definitely recommend any one to but a ca from them
The Service Center is the best! Todd Beecham was so helpful and all the staff.
This dealership is the most honest that I’ve ever dealt with. The service department says on schedule and willing to work you in when needed as was in the case last time. There was an issue recently with my Jeep Wagoneer and I had 2 upcoming trips of roughly 3,000 miles. They found the problem, fixed it, serviced the vehicle and I was on my way in about 2 hours. I thought that was amazing! No other dealership would have been so kind and understanding. This is another reason I keep coming back to purchase more vehicles. Because it seems like that ...
They are the best dealership I’ve ever done business with!!! I have never liked a car salesman until I met Thomas. And Steve is just a good guy and you can feel it! Thank you guys!!
The service was fast and great, very dependable. Communications with the shop foreman was excellent. He answered all my questions. I'd recommend this shop to anyone.
I have used helm’s motor’s for a long time. I thank they are the best. They take care of me when I call if I need to leave my truck they will gave me something to drive. That means a lot to me.
The people are friendly and courteous and knowledgeable on all questions you might have for your vehicle.
The service I received was very pleasant and professional. I was satisfied with my experience.
Clint was great!!!! He found me exactly the jeep I wanted and made the experience smooth and easy!
Amazing service A + A + A + A + . . . . .. . . . . ..awesome awesome awesome awesome awesome awesome awesome awesome awesome
Great service as always. Chris and his crew are the only ones I use for service.
Idk 5 They are a great dealership I will use them again. They take care if their customers like they are family.
So far great people to deal with. All good folks willing to help in anyway.
always friendly and kind. great service. I don't take my vehicle anywhere else. I would recommend to family and friends.
Had a great time with the salesman he new about any questions we had about our jeep. Everyone was and is so nice every time we go up there
Good people to do business with Good people to trade with and a good shop
Amazing Thomas was not pushing a sale on us . He was very nice and most of all amazing . I even had to call him on is day off . He didn't mind me calling him .
Great people great service. Can’t beat the way they treat customers. Always pleasant and efficient.
Thomas was easy to work with and forgiving when we had to go back and forth a bit with lienholder info. Quick & friendly service.
Outstanding customer service! Our salesman Thomas, and Jamie worked tirelessly to find my perfect car.
This is a trustworthy dealership with a friendly staff. I would recommend this dealership to a friend.
Great customer service and wonderful people!! Hands down the best. They got me in the same day I called for an oil change and got me out within 45 minutes. I would highly recommend checking out helms motor company!
Easy to work with and very helpful! Service department came to my rescue!! Thanks again!
We like the way this dealership operates just like home folks not big city ways.
They saved the day! Our family of 7 (4 kids, my wife and I and my mother in law) were in the beginning of a much needed family vacation. We were driving 11 hours to Texas. One hour into the trip our car blew a tire and we didn’t have a spare. They not only changed the tire amazingly quickly they found a problem with the other tire that could have completely ruined our road trip. They hospitality they gave us was first rate and we truly appreciate all they did. We will be forever grateful!
Very friendly and courtesy staff. Salesman, Clint Allen was very knowable and not pushy. The owner Mr Helms was very friendly and worked with us to make the deal. Will go back in the future to deal for a vehicle.
Great service! Great team of professionals! Comfortable waiting room. I’m very pleased with this company!
I would recommend this dealership to any of my friends Have very friendly sales personal I'll trade with you anytime
Such a great experience!! I wanted the perfect car and Terry helped me do so!
Everything from start to finish was an amazing experience. you just don't get that everywhere. Believe me! You can just feel the kindness overflowing from each person you greet a Helms Motor Company. One of the greatest places I've ever had the privilege to do business at. And I love my new Jeep!
Always helps this old lady out! I appreciate them.Lots of good folks make up the organization!
Had an appt at 930 and was out by 1030ish … bill was within a few dollars of the estimate and the problem was fixed … will definitely go back for future service
Great place. Everyone was super nice and friendly. Would by from again! We will return for future vehicles.
My experience was great! I found the perfect car and I am very grateful Helms helped me do so.
Always very friendly and very helpful! They get the job done quick and treat you right!
Terry Allen and Steve Helms were a pleasure to deal with when getting my 2023 Chrysler Pacifica
Staff is very friendly! They will work with you to get you what you want!
This dealership is a staple in our community, unmatched by anyone for the best customer service, great deals and dependability! Management, salespersons, office personnel, and service department are all top notch!
Great people at helms. No contracts needed. Word of mouth and a hand shack is all needed.
Very good purchase experience. This is a very honest company that does what it says it will do
Very helpful and courteous understood my needs called me back and did what they said they would do
Great customer service and up front. Great follow through. Terry took good care of us from start to finish.
Thomas once again went above and beyond for us! Plus you can’t be the family friendly service throughout the whole business. Painless experience!
Great people and great service. Will recommend to anyone. Good price and good quality product
Best car buying experience ever. The salesperson and the owner were great. Everything went so smooth.
Everyone was very nice, very knowledgeable and very helpful. It was overall a very good experience.
Great people all around!!! Would definitely buy another automobile from there!!! The service dept is top notch!!!
So far they took care of my issues and am pleased with my van so far.
First class dealership really knows how to take care of the customer I will be coming back.I’m going to tell people about this dealership.
Very professional and couteous. Word word word word word word eord word word word word
They were nicest people I have heard met at a dealership. I am glad they hold on to car for me to
Clint was very helpful and informative from start to finish. He made the process easy for our family. I felt like royalty leaving the lot.
Helms Motor company takes great care of their customers and they appreciate the opportunity to serve others.
The workers are Friendly and curious when dealing with the customers. They seem to listen when spoken to.
This dealership is exceptional to deal with. And our sales lady, Jamie was sweet and answered all our questions and checked on us several times after the purchase.
I have been doing business with Helms all of my life. They are always friendly and very knowledgeable.
Very easy to deal with. Friendly owner and staff.. Hoping to get many years of enjoyment from new Wrangler.
Very professional but yet down home friendly. Clint our salesman was great and the whole staff was very accommodating. I definitely recommend doing business with this great group of people.
Very friendly staff. Been dealing with Helms for years. Fair with their customers. Answers questions quickly.
Excellent service from our salesman, Thomas McCullum. Thomas, Jamie, and Steve worked extremely hard to find the car that I wanted and negotiate the deal. Best customer service we have ever experienced!
Great service! Jamie was so helpful and polite. She went the extra mile for us!
I was traveling through Tennessee and had some very unfortunate transmission trouble. It ended up stranding me between Lexington and Jackson. A friend in the area called hill, motors, and unlike every other dealership around, they manage to squeeze me in the very next morning for a diagnostic. Unfortunately, the amount was just too much for the vehicle, but I am greatly appreciative of the quick friendly service, these are good people and they made my trip better even though it was a very disappointing time.
Thomas McCollum made our purchase easy and stress free! We Would totally recommend! Thank you
Helms motor company is not your typical car dealer. They honestly care that you get the car you want. Excellent customer satisfaction in all areas.
Always a pleasure to deal with Helms! Service Department is top notch. Everyone is kind and considerate!
The Service department when above and beyond to help with my issues in a timely manner.
I had a great experience at Helms. The salesman and the owner were very down home friendly and the deal was low pressure. A small service issue on the new truck was handled perfectly. Ask for T Mac! He will earn your business.
Very helpful and eager to help with any problem that might arise thank you very much
Helms Motor Company has always been professional and willing to help my company in any way. They take the time to talk with you, see what you want, and find what you need. The service is Awesome!
They get you right in the wait is normally not long and they are always very polite
Easy to deal with. Friendly. Willing to work with customers so that everyone is happy with the negations.
They make you feel like you’re part of their family. Best Dealership in the United States! First Class!
They’re very nice and very very accommodating and took the best care of me
Very nice and polite people who make the buying experience worth the drive and shop locally
Laura and I were very pleased with our experience buying a truck from your dealership. Clint was very helpful. He went over everything with us and made sure we were ok with things we needed to know. Jonathan was also very helpful finalizing our deal. We left very happy EXCEPT that vehicles cost too much.LOL We got exactly what we came to buy and had great service!
I have taken my Jeep Patriot there several times in the past couple years for them to fix warranty parts on our jeep. I'm super grateful that their customer service has gotten so much better over the years. Thank you
Helms was very interested in hearing what we needed and not just a sales pitch. They tailored our experience to what we were looking for with NO pressure!
We were well pleased with the dealership taking the time to work us in and fix our truck, being from out of state and on a time schedule. Great service at a great price! Thanks again!
The workers at Helms are wonderful! Todd was outstanding at getting our tires replaced and rotated! Helms is the BEST!!!
Very friendly , low pressure , down home folks. Responsive and reliable. From the salesman to the owner everyone was extremely friendly and appreciative of the opportunity to have our business.
Helms was wonderful to work with. Everyone was helpful and went out of their way to answer any questions I had and was as convenient as possible. Highly recommend Jamie and all of the staff!
From Our FCA Surveys
8/11/22 The service manager, Todd, explained everything to our complete satisfaction. He also included the warranty on the part. Since the dealership had to wait for the parts he advised us not to drive the vehicle. ~Jensen