Customer Testimonials
The best to deal with. Friendly, thorough, accurate and prompt service always. Honest people who are always willing to work with their customers to help them as much as possible
The dealership was great! The owner, salesmen and even service department did a terrific job. I would recommend Helms Motor.com to all of my friends.
Helms Motor Company of Lexington Tennessee is the best dealership in my area. The whole staff, is friendly and willing to help. Salesman Thomas is my sale person, treats me like family, however all the staff at Helms treats everyone like family. The Service Department, is top notch.
They were very helpful and real friendly. And very kind. When I signed the contract it went real smoothly. The salesman was very nice and friendly.
Simply the best! I love my Expedition! Mr.Helms made me feel like family. Terry was incredible and fast. No pushy games. I will never go anywhere else.
The quality and professional staff at Helm’s are very good. They take care of your needs and offer quick and reliable service. Andy listens to you and works with you. The service department is also professional and takes care of you. Todd and the rest of the staff are very good.
Todd the service manager was great! I am new to the area and had an issue with my fog light, I originally brought my car to another dealer who could not fix the problem after two visits. I called Helms and they got me right in and fixed my problem within an hour . I will definitely be returning for any other services I need . Thank you
Great work and always reliable professional service. Cost is fair, but could be 10-15% cheaper. Mr Beechum is always great to work with and has the service team running smoothly.
Very friendly and not pushy sales staff. Good selection of various used cars a plenty of new Jeeps and such. Great service department if you ever need it.
Been a customer of this business for many years always got the best of service. Highly recommend that everyone should give them a try you want regret it..
I am very satisfied with the work they did. They were able to get to my vehicle within a day of me calling them. They save me a couple hundred bucks.
My family has used Helms for years. I love how they take care of their customers and work with them to get deals done. They took care of our repair in a timely manner, but the waiting location wasn’t the most comfortable area to sit in for multiple hours.
What can I say that's already been said they are the best when it comes to customer service and taken care of their customers 👍🏾👊🏾.
Absolutely awesome! From the moment I called for help to the moment I delivered the vehicle, Todd Beecham and his team did an outstanding job replacing my stereo.
As always Helms delivers on price, quality, and customer service. This is my 6th vehicle purchase and I couldn't be more pleased. Helms and all their staff always go the extra mile.
Great experience. Provided us with a car to drive in case our daughter went into labor. They picked my vehicle up and brought it home!!! That’s service!
In my 50 years of life, this was by far the best car buying experience I have ever had. It was the the first time I have ever seen the owner of the dealership was so involved in the process. They make you feel like they have known you for years. They were enthusiastic about making sure you knew about all the features on the automobile. Will definitively recommend them to others. 👍😁😁
Wow . Great customer service David go go do go go go go go go wow a a a a a a a a + + + go a
Great service and fast! Good people. Terry was very helpful in the trade in process and showing me the ins and outs of the new vehicle. Huge asset!
They are so easy to work with! They are not pushy at all and allow you to look around and ask questions. This was by far the best experience I have ever had at a car lot and I will definitely go back to Helms when I need another car!
Excellent, thorough care from Andy Wood, the best salesman in the country! Found the exact vehicle we wanted and made the deal happen with ease.
I have done business with Helms Motors for the last 45 yrs a testament to their service , always treated me and my family fairly and honestly
Friendly, confident, willingness to help consumer. They always give me a loner car. I don’t have to wait hours waiting for car to be fixed.
Great staff & service. Sadly will have to return it for one issue that didn’t get fixed. Will def do business here again in the future.
Great place to do business. affordable cars. They work with you very friendly. Great staff Great sales man just all out wonderful place to buy a car or truck
Helm’s provides top-notch service during AND after the sale! Steve Helm’s and his team truly value their customers and will work hard to get you in the vehicle of your choice! Clint and Terry Allen, both, went above and beyond to help us meet our fleet needs on a limited budget. Both should be commended for their work and dedication.
Best customer experience I’ve had in a long time. Mr Thomas got me the best deal and made sure i was taken care of! Definitely recommend them!!
I think it crazy that I am required to write a minimum of 25 words. It doesn't take that many words for people to know that this is the best dealership in West Tennessee.
They are very knowledgeable and honest. Their prices are reasonable. They are very efficient. They take the time to explain to you about your car.
Helms Motor has the very best customer service around! The employees go above and beyond to help you and to ensure that you are satisfied!
Great service. Quick and polite. Expectations met! If you are going to set a minimum word requirement like my 5th grade English teacher, I will not be doing any more reviews for you. There, I made it.
Are always pleased with the service they provide go above and beyond to see they your needs are met. All staff are friendly to you
I AM ALWAYS ALWAYS MORE THAN SATISFIED WITH HELMS MOTOR COMPANY SERVICES! Mr, Andy Wood is the best of the best!! Customer service is OUTSTANDING!
Excellent service. We were on a trip from Chattanooga to Arkansas and developed a problem with our Jeep. Helms motors took care of us quickly. Todd Beecham was great.
Very friendly..excellent place to buy a vehicle fast and fair prices highly recommended to all of you who are looking for a vehicle they treat you like family .
I went to the dealership knowing exactly what I wanted and their salesman Terry Allen had everything set up and going in a flash, my vehicle actually came in quicker than expected. Super friendly and easy to deal with
Great service!! Highly recommend the service team at Helms. Motor Company. A a a a a a s a a a a a a a a a
Fair and trustworthy. Always feel as if you are important to them. Service department are well qualified to care for your auto. Work very hard to earn your respect and trust.
Well I went to helms to look at the new jeeps . I found one I liked an client helped me an when I had made my mind up I went back an worked with clients dad . Cause client was not there . Then the next day I went an could not find either one of them so I found Thomas . But I have been dealing with helms motors for over 20 years now .
Mr. Andy and the Helms Motor staff were great to work with and we would definitely do business with them again in the future if possible
Best dealership I’ve ever worked with. Very happy with their service and they go above and beyond. I’ve purchased multiple vehicles from them because of the service after the sale.
Good service. Took my truck back quickly and did what I needed. Informed me about any thing they found that needed attention. Quick and thorough
The dealership was very friendly and helpful best costumer service around got my truck in and out in one day will highly recommend helms to anyone
The very best customer service around. Great place to do business they care about their customers. I have always got excellent service and would recommend
Very happy with the service and with our new vehicle . Everything went smoothly . The staff are friendly and helpful. Overall we were happy with our experience .
Attentive, quick. Explained everything thoroughly with no surprises. Very professional and when deal was done the owner came by and thanked us. Thanks for the good service.
Best in the business. Worked me in short notice and knocked it out! Professional courteous and competent. This experience has been the norm At Helms Motors. Consistent excellence!
Helms motor was very easy & pleasant to work with. I will be recommending them to others. Everyone I dealt with was really nice & not overbearing.
Helms motors the best dealership that I ever used. I used G T McCollum sales representatives for over 20 years always had customer satisfaction at top of list. Highly recommend this dealership. Amos Williams
Clint and the staff made my buying experience enjoyable. There wasn't any high pressure sales tactic . Everything was explained well and Clint spent a good bit of time answering my questions and giving me a tour of my new vehicle. This was my fourth truck that I've bought from Helms Motors .
Third purchase forms Helms and I’ll be back again. Easy to deal with and great service. Give them a call if you are looking for new or used vehicle.
They have took care of everything to make sure it was right. They was very polite. My next vehicle will be coming from Helms. Did a very good install on the bed cover
Mr. Helms always thanks you. The staff is very nice and always helpful. I've never had a bad experience. Terry Allen is my salesperson, he goes above and beyond to make sure everything is taken care of during and after your purchase. I consider this my dealership and will continue to recommend it to everyone.
My family has been a customer for many years we have always received great friendly service and been satisfied with our deal ! They have our trust and confidence in them
Very punctual, professional and friendly. I highly recommend them for the purchase of a new or used vehicle and service for your vehicle. The best.
Always willing to help their customers. Treat customers with respect and fair. Best on trades and sales. Also service is best in class. Helms treat you like family!
I have never had a problem with the service. The work was done in a timely manner, correct and price was great on the kit that was installed.
This dealership was very friendly and treated me with respect. They were very helpful with finding what suited me the best. I will be going back to their dealership.
Good people to deal with and they do good work. Close to .my home and I know several people there that are personal friends also.
Love doing business with these folks.... NEVER do I feel pressured, only grateful for the opportunity!!.... I have had company cars for 20 years so finally being able to business with them again is a true joy!!
Service department always easy to work with and Todd is always helpful with scheduling, service, and keeping you informed and things moving smoothly. No problems!
Up front prices, no haggling, no hidden fees, certified pre-owned. Jamie was great on doing the deal over the phone and with text messages. It was great to meet the owner Mr Helms who thank me for my business.
Excellent customer service and friendly staff. They go out of their way for their customers and to keep them happy. Will always deal with Helm’s.
Friendly service would send everyone I know to helms motors I love my Chevy Colorado it has awesome features.helms made my dreams come true always wanted a Chevy pickup
We were pleasantly surprised at the high level of quality and service we received at Helms. Our salesman, Andy, was knowledgeable and not pushy. Plus the final offer presented to us was straightforward and uncomplicated. They made it easy for us.
Very professional at all times very friendly staff. Everyone of my cars has come from there for me and my family. They also have great rates if you need to rent a car to go out of town.
Helpful, professional, & friendly. The owners and employees of Helms Motor have always been easy to deal with, and Very courteous. Highly recommend them to all.
Very friendly and they will get exactly what you want or looking for if they do not have it. Prices may be a little high but very much worth it.
Grest place to do business , friendly people who will try to accommodate your needs . Would definitely shop there again for another vehicle . And love my new Rebel !!
This was our fourth vehicle that we have purchased from Helms. Andy has always been our go to person. They always make it easy. Love doing business with Steve and Andy.
They are always friendly and cooperative. I am able most of the time to schedule service appointments when we are going to or returning home from our cabin at the river (helpful because right past Helms Motor Co.on the way). I have bought 3 trucks from the same salesman there.
Great staff and friendly people. Will buy from them again, Lord willing! We have purchased a vehicle here twice now and am very pleased with the service at Helm Mortors.
Chris McDaniel is why I come up to there in the first place. I will be back for all of my services on my 2016 ram eco diesel
Excellent Customer Service, always! Always fast, friendly, and efficient! Never a problem getting an appointment. Price is always compatible and they always offer a courtesy vehicle, if needed.
Purchased new tires. Sales and mounting, balancing tires was excellent service. The service department picked up my car and returned it to my address as promised. I strongly recommend Helms for maintenance service.
The service department at Helms has a well-deserved, excellent reputation. They provide great service after selling vehicles, which is the reason so many people in this area are repeat customers.
Very quick and easy to purchase a car from this location. Our salesman was very friendly and made the whole process simple, and explained things along the way.
This dealership came highly recommended from another dealership. I travelled further than I was expecting for my vehicle needs, but it was well worth the trip. I am more than satisfied with the service. My issue was resolved in a timely manner!!!!! Couldn't ask for more.
I love helms! They Always go above and beyond for customers to make sure they get what they need. I will be a repeat customer.
Mr. Andy at Helms motor was very helpful and went above and beyond to help me. I really appreciate everything they did for me. I will definitely be recommending Helms motors to my family and friends.
Best customer service anywhere. Stand behind their products and endeavor to take care of their customers. Have been trading with them for 20+ years and have been 100% satisfied!
This is our third vehicle we have purchased from Helms Motor Co. We are as pleased as the first with this purchase. Very professional and knowledgeable sales staff. No reason our next purchase should go anywhere else, it's all there. I give Helms 5 Stars!
We love trading a Helms. Not many places will let you keep a car for a couple of days to really try it out. Thomas was helpful and friendly.
The service dept. is wonderful. They are very knowledgeable . I will use them again. Todd Beecham is a great asset to your company. The service dept. does great work.
Awesome place to buy a car so sure. Everyone was friendly, helpful and really went above and beyond to sale me a car. Thank you
Diesel Repair Shop is excellent!!!! I have been using Chris McDaniel for years on my trucks and my wife’s car. Never had any problems with his work!!!
great folks .....Always prompt....,replaced my fuel filters for 2014 dodge Dually.....Labor charge was 100.00.....thought this was kinda strep for no longer than it took to complete
Had an oil change completed and the tires we rotated and a complete inspection was performed. I requested wipers to be replaced but they were not
My first visit to helms all the folks I spoke with was very nice very helpful and seemed to appreciate the business that I gave them
Prompt service and all work done well a a a a a a a a a a b b bb b b b b b b
Helms Motor Company and salesman Andy Wood are A+. Very thorough and transparent in their approach. Nothing hidden. Show you all the options and let you decide.
Very happy with the work and staff is very knowledgeable. Will definitely recommend this dealership to all friends and family. Thanks to Kim Ivy and Todd Beecham for their kindness.
It’s a Fabulous to buy a latitude Jeep. I carry it back to get it serviced every time and they do a wonderful job. I would recommend hams motor company to any and every body.
The owners and staff of Helms Motor Company are always friendly and helpful. They do a great job, tell you the truth and do what they say they will do. They help solve the problem when you have a repair issue.
Good people to business with I like my sale person always helpful and is always nice to myself and wife also like the oner they always went and picked up cars or trucks for me where ever we find one and they have a outstanding service department give a 10.
I called a couple of days ahead to schedule service. Service manager had it on the schedule and started immediately. He was professional, but gave you a relaxed feeling talking with him. I broke down in the town a few years back and they took care of me immediately. That is why I went back.
Great place to do buisness, excellent service, definitely go back, steave, todd an thomas , was very helpful an knowledgeable, even though they are 2 hours away
Was scheduled for my convenience. Every one always nice and polite. Business clean and neat. Was spoken to and asked how I was doing by several employees
This place is the best dealership I have ever done business with. The best staff and service professionals in the business. I will only do business with Helms Motor Company.
Always the best service and sales at Helms. Clint Allen has handled my last 3 or 4 purchases and it has been perfect each time.
From Our FCA Surveys
“Service with above and beyond. They took care of my Jeep like it was theirs. Even did extra service other places would have just let go. They went the extra mile and it shows – these are great guys. Service provided by people who care.” -Keith C. on 9/26/2017
“Terry Allen was our sales representative. He was super nice and very helpful. He was very knowledgeable about the vehicle and was able to answer all our questions. The deal was easy going and not a pressure type deal. Johnathon Bingham was our financial representative. He explained everything clearly and was very courteous. Mr. Helm even came by and thanked us for our business. Nice, down home people. Easiest car deal I ever made.
Nothing comes to mind that could have improved the experience for us.” -Johnny W. on 9/25/2017
“Dealing with this dealership was a pleasure. This was my first time purchasing a Jeep from them, but they were extremely nice and made it a great experience. Will definitely go back again.” -Bobby J. on 9/14/2017
“I WILL NOT GO ANY WHERE ELSE BESIDES HELMS MOTOR COMPANY IN LEXINGTON TENNESSEE. THEY ARE LIKE FAMILY AND TREAT YOU AS SUCH.” -Kathy W. on 9/13/2017
“The salesman Clint was knowledgable and honest. He truly cared about helping me find the best car to meet the needs of my family. He went above and beyond answering questions and helping me feel good about this large purchase. This is the second car I have purchased from Helms and I will be back!” -Laila D. on 9/6/2017
“Service Manager, Mr. Larry, is very helpful and professional.” -Danny E. on 9/5/2017
“Family owned and operated and always able to answer any question.” -Allison M. on 9/1/2017
“They do a wonderful job and make me feel welcome every time I come in. I had a tire leak and stopped by to have them look at it. Helms took my Jeep right in, checked it out, recommended a fix and that they rotate my tires (no charge since I recently bought the tires from them) and also asked if I wanted my oil changed as it was due. I agreed, and they performed the services right away. Talk about excellent service.” -Catherine M. on 8/26/2017
“Helms Motors is an excellent dealership. Terry Allen is a superb salesman and excellent at customer service.” -Phil E. on 8/24/2017
“Knowledgeable salesman and owner, they went the extra mile to be sure I was buying what I wanted
Nothing to improve on- they were great & have an excellent service department.” -William M. on 8/16/2017
“Just great people and awesome service.” -Shelby J. on 8/14/2017
“Fast, friendly and quality service as usual.” -Carl C. on 8/10/2017
“The customer service is always wonderful at this dealership.” -Darrell B. on 8/8/2017
“The owners and employees at Helms are honest and I trust them.” -Ronald G. on 8/5/2017
“Steve Helms and his crew are some of the most polite and concerned people I have ever dealt with.
I have no complaints at all.” – William B. on 8/3/2017
“Thomas and the whole staff at Helms motor company where very friendly and helpful.” -Angela W. on 7/21/2017
“Salesmen very knowledgeable and friendly with no pressure.” -Johnny L. on 7/18/2017
“Great customer service. Friendly people who look for ways to help.” -Toby J. on 7/17/2017
“Very helpful and great people to work with.” – Jeffrey O. on 7/14/2017
“They were very informative, patient with questions, and went above and beyond to make my experience good. It was the best customer service at a car dealership I’ve ever had. I will only buy from Helms from now on because of the trust and relationship they built with me.” -Andrea W. on 7/12/2017
“Very friendly service and not the pushy sales service that most dealerships have. Honestly it was a very stress free purchase” -Melissa R. on 7/10/2017
