Customer Testimonials
They were fast, efficient, and accommodating. The young man that picked up my van and brought it back was so thoughtful and nice. Great service all around!!!
Excellent service friendly people service managers we friendly and checed everything I ask them to
I was just passing by on my way to another car lot and this white 2016 Ford Escape was parked in front and caught my eye and I didn’t have to go any further. I brought it and I love my suv. The whole staff was very nice and friendly. I would highly recommend Helms Motor.😀
Excellent service. Techs diagnosed the issue and fixed our car, car drives better than it has in a long time
I like being able to have a rental car when my car is getting serviced.
Great service, and the best people you could ever do business with. Thanks for all y'all do.
Todd and all the service team, were so helpful, prompt, and fixed my car right up! Great service, great job, and it gives me comfort to know my car was fixed correctly. Thank You Todd and the service center.
Helms always brings great service whether purchasing or servicing vehicle! Hometown, friendly staff who go over the in customer service!
Just bought the truck two days ago. We noticed the satellite radio was not working. They got me right in and reprogrammed the radio and got me fixed up! Great friendly staff.
Just in for an oil change and tire rotation. Great job in a timely manner
Great service and fast service of paper work very pleasant todill with salesman Kalien affrested all questions
I enjoy using Helms Motor Company because they are always accommodating and friendly. They always but customer service first
Always willing to listen and help with any problem we friendly staff go out of their way to see we are take. Care of
Very pleased with the service! David is always super helpful and nice! Will do business here again!
Salesman was nice. He took time to show us information about new vehicle & how to operate new controls.
Andy helped me find the truck I was looking for! He was honest with me and kept me up to date on everything we were working on. I really like my 2022 Ram 2500 Laramie.
Todd in the service dept. Was GREAT! Great customer service from front office staff! Love this dealership
Best car buying experience to date! This dealership had sone of the best folks around. I will definitely buy from them again!
Competitive pricing and the sales team was exceptionally easy to work with and very helpful at every turn
Everyone was very nice they took time out to show me everything about the truck I was buying. I will buy from them again!!!!
Excellent service. Knowledgeable sales staff, Clinton did an outstanding job. Took less than 2 hours.
I love dealing with Helms in Lexington Tn they are always very friendly and try to accommodate your needs to make it the best experience they can.
Called and explained the problem they asked me to bring it took it right back very professional fast service
I was greeted by a friendly service person and my vehicle was ready in less than an hour.
Been dealing here for years....love the service department.....always very helpful.......will go back.
Exception service. Clinton did a fantastic job with the sale. Entire transaction took less than two hours.
Chris always does a great job and is always so polite. Great ahop with the best service!!
Great friendly service. My transaction was quick and easy and I really like my vehicle!
Great people to buy a Jeep from without any pressure. Thanks you Terry for your help.
Took care of my problems immediately and kept me informed while they repaired my truck. Parts were not in stock so I received a loaner truck until the parts arrived.
Always great service. Work done well with time efficiency. Helpful & kind people to deal with at Helms Motor Company.
Personable, knowledgeable, accommodating, Every employee is nice and will bend over backwards to help. This kind of service is why I rated them a 5 star
Good service .. very personal and knowledgeable… would highly recommend them to take care of any of your services needed on your vehicle.
Took my vehicle right in and checked all things I told them about. Prompt, professional service!
Great place to deal with! Always do what they can to help you. Great people!
It has always been great to work with the sales people at Helms Motor Dealership . They go above and beyond to make sure you are completely satisfied with your purchase. I highly recommend you shop with them for your next vehicle.
We are very happy with our experience with Helms Motor Co. also with our new Jeep
They did okay but forgot to rotate by tires. They had to take the vehicle back in and rotate them.
Did not have an appt, but Todd Beecham worked me in for an oil change and maintenance on taillight! Very appreciative of service and reasonable cost!
Love the service and staff at Helms. They have the best customer service. Best dealership
They are home town folks, they take pride in earnings your business, the are dependable!
Love the people and the job that they do to help me when I need it most.
We specified that we wanted synthetic oil used in our oil change. Don’t think that is what we got. Shows our next oil change is in 3000 miles. Ordered some touch up paint that we did not get. It did not come in. They rotated our tires after us telling them not to. Seemed like since we were the last appointment of the day, everybody was ready to go home and they were just rushing us out of there.
Always outstanding. Called Thomas and he had my truck ready for me to pick up.
My experience at Helms Motor Company, couldn’t have went better. My vehicle was fixed correctly and everyone was friendly.
Thomas was great to work with. He made car buying a breeze. Would buy from him again.
Most professional and efficient dealership I have ever bought a vehicle from. The salesman, Terry Alan was very professional and extremely knowledgeable of the vehicle I purchased. He covered everything in detail when going over the various options. Very well pleased.
They where very nice, polite and on time with every step they made, thank you!
Staff was knowledgeable and helpful. My experience was enjoyable and I will buy my cars from them from now on
They responded to my request to service my car in a very timely and courteous manner.
Love that I was treated like I walk on water, even the.owner introduced himself
Helms Motor Company had always been a top notch organization. I am very happy with my most recent service experience.
They have great service are very nice to deal with and willing to work out any problem that may come up
We're second generation customers here. We've bought several vehicles and have always been very satisfied with both the sales and service staff.
Friendly, efficient and customer oriented. Quality workmen and knowledgeable. Understandable of problems. Outstanding personnel. Excellent
Chris the shop Forman was very nice about getting my truck in and did a very good job
The service was extremely good but the price was exorbitant. We have bought 2 vehicles from Helms and couldn’t be more pleased with the personnel. They are always courteous and professional. Great dealership.
Service was great! Got just the right part I need and got in within 2 days
Takes care of my needs in a timely and professional manner. Staff is friendly and courteous
I am a new resident to Westport and having always maintained and serviced my vehicles through their respective dealerships, I needed to begin a relationship near me. My first contact was with Todd, in the service department. He was professional, knowledgeable, regarding my first vehicle. I then need tires and maintenance to my 2nd vehicle. The tire price he provided was competitive to the market and we agreed to move forward. Todd reached back, to inform me that there were shipping issues with the tires. It allowed me to find another source for the tire, without having to wait an ...
I felt like I was taken seriously and that they really cared. I went to a previous dealer and told them what was wrong with my car and they claimed to check things that they did not. I paid for it and everything. I was still having the same exact issues and my car was there for 4 days. I took it to Helms and they fixed it in less than a day AND they carefully listened to everything I was saying about the issues I was having. 10/10 would recommend.
Great service and knowledgeable people there. In and out on time. Will be back for sure.
Always friendly and willing to help anyway they can. Been doing business with them for many years.
Always so friendly, efficient, quick, knowledgeable. I'm very thankful for Helms Motor Company, we have used them for many years and three vehicles.
David and the techs are great people to work with. They have gone above and beyond on service
Highly recommended by another dealership. Very friendly, great service and work. Price was fair, worth the travel
My experience with Helms Chrysler was a very good experience when we ran into some issues they were willing to take care of everything and make sure the vehicle was ready to Be sold to me and not until then I was very pleased with the experience in the vehicle
They are very helpful and nice. Had my vehicle ready in a great time. Really great!!
Great staff and excellent service! Chose Helms because they stand behind what they sell with service
Excellent service. Staff was very attentive and friendly, with a genuine concern for customer satisfaction.
Recently had my oil and filter changed where I brought my own oil and filter because I use AMSOIL; plus I purchased a factory air filter from them which they installed and I had my tires rotated as well. I arrived on time and they had my SUV inside within 5 minutes and completed my requests with no known problems and everyone I interacted with always smiled and cheerfully gave me Good Service! I would encourage everyone to give Helms here in Lexington your business in Service and in Sales. Their waiting area was clean as well as their customer restroom. ...
Everyone was friendly and professional and was helpful in what I needed having my car ready the next day after I left it with them.
Their service and friendliness cannot be exceeded. No need to go anywhere else!! Love!! Love!! Love!!
They took good care of me and explained everything very well. Very helpful very courteous
Very friendly helpful and prompt. Mechanical seems very knowledgeable and helpful, would highly recommend service
Always get to my vehicular in a timely manner. Do their best to satisfy our needs!
Great place I highly recommend this dealership go see Thomas McCollum he does a great job
We have been customers of Helms for over ten years always be friendly and professional every time
Found the vehicle we were looking for and had good, friendly service. Very positive experience
I had shopped around for a truck from Oklahoma to North Carolina with no luck. I had $60+ to spend but couldn’t even buy a used 2019 truck with a busted windshield. Clint Allen got word I was shopping and invited me in to build a new truck. He built me a brand new 2022 Ram 3500 dually in less than 5 minutes for $700 less than the other used 2019 truck with the busted windshield. I’ve never had a brand new vehicle and this experience with Clint made me wish I had built a truck before as he made it so easy. I got ...
Found a vehicle, liked it and traded for it, smooth and easy transaction. Would recommend.
I World reacamend Helms Moter in Lexington Tn for the best dealer ship to go to all of you are good people speical thanks to TERRY ALLEN
Prompt-efficient service. Quality workmanship. Friendly, courteous Knowledgeable technicians. Don’t Have anything else to say. Except Thanks for the help.
Service department was more than polite and performed the service on the 2011 Ford Mustang in an outstanding manner
These folks are fantastic. I would advise anyone to consider a Chrysler product just because of their exceptional service.
We broke down on I40 north of Lexington. Helm's sent a tow truck for our Ram 3500. We could not ask for better treatment by your deisel mechanic, Chris McDaniel. He diognosted the problem and bent over backward to get it fixed and get us back on the road. In addition to that he found a way to move our rv. to a campground with his truck. He is a one of a kind individual and we can not thank him enough.
Always great to work with Helms Motor Co. Great staff and service.Would recommend Helms Motor to others.
Helms staff did a wonderful job with assisting in the buying of our new car!
Always polite and customer friendly. Service and office. I've never left them unhappy. Thank you
Best people in the business to deal with. Fair pricing and easy to deal with
They will do what they say they will do an u call them they try the best to help u any way they can
Their service department is amazing! Todd and David were extremely friendly and took the time to listen to my issues and go out of their way to resolve the problem!
I recommend this dealer highly! Their staff, service department, and mechanics helped me get my Jeep back on the road and all with a smile. I will return!
I took my car in for a oil change. Todd and David were very nice and informative and took care of all my questions. I would recommend this dealer to anyone.
We have always had get service, they always call timely. If y'all have any problems that we are not aware You notify us. Great service!!!
Purchased a used car from them. They were highly recommended by a long time customer. Cindy and Andy were awesome to work with.
They take care of all our things we need done for our vehicles. Always pleasant to work with. When we go to them we know the job is done right.
Helms motor company has Wonderful customer service and knows how to explain everything in a way customers can understand. Will be back for future business.
Helms of Lexington has always in my 20+ years of automotive purchases has been outstanding in every way! From sales to service Helms has went out of their way to make sure their customers are well taken care of!
I was looking for a new Jeep for my birthday. The people at Helms truly treated me like they wanted to put me in the vehicle I wanted at a price I could afford, rather than just making a sale. They went above and beyond to make this a great present for myself.
From Our FCA Surveys
“Service with above and beyond. They took care of my Jeep like it was theirs. Even did extra service other places would have just let go. They went the extra mile and it shows – these are great guys. Service provided by people who care.” -Keith C. on 9/26/2017
“Terry Allen was our sales representative. He was super nice and very helpful. He was very knowledgeable about the vehicle and was able to answer all our questions. The deal was easy going and not a pressure type deal. Johnathon Bingham was our financial representative. He explained everything clearly and was very courteous. Mr. Helm even came by and thanked us for our business. Nice, down home people. Easiest car deal I ever made.
Nothing comes to mind that could have improved the experience for us.” -Johnny W. on 9/25/2017
“Dealing with this dealership was a pleasure. This was my first time purchasing a Jeep from them, but they were extremely nice and made it a great experience. Will definitely go back again.” -Bobby J. on 9/14/2017
“I WILL NOT GO ANY WHERE ELSE BESIDES HELMS MOTOR COMPANY IN LEXINGTON TENNESSEE. THEY ARE LIKE FAMILY AND TREAT YOU AS SUCH.” -Kathy W. on 9/13/2017
“The salesman Clint was knowledgable and honest. He truly cared about helping me find the best car to meet the needs of my family. He went above and beyond answering questions and helping me feel good about this large purchase. This is the second car I have purchased from Helms and I will be back!” -Laila D. on 9/6/2017
“Service Manager, Mr. Larry, is very helpful and professional.” -Danny E. on 9/5/2017
“Family owned and operated and always able to answer any question.” -Allison M. on 9/1/2017
“They do a wonderful job and make me feel welcome every time I come in. I had a tire leak and stopped by to have them look at it. Helms took my Jeep right in, checked it out, recommended a fix and that they rotate my tires (no charge since I recently bought the tires from them) and also asked if I wanted my oil changed as it was due. I agreed, and they performed the services right away. Talk about excellent service.” -Catherine M. on 8/26/2017
“Helms Motors is an excellent dealership. Terry Allen is a superb salesman and excellent at customer service.” -Phil E. on 8/24/2017
“Knowledgeable salesman and owner, they went the extra mile to be sure I was buying what I wanted
Nothing to improve on- they were great & have an excellent service department.” -William M. on 8/16/2017
“Just great people and awesome service.” -Shelby J. on 8/14/2017
“Fast, friendly and quality service as usual.” -Carl C. on 8/10/2017
“The customer service is always wonderful at this dealership.” -Darrell B. on 8/8/2017
“The owners and employees at Helms are honest and I trust them.” -Ronald G. on 8/5/2017
“Steve Helms and his crew are some of the most polite and concerned people I have ever dealt with.
I have no complaints at all.” – William B. on 8/3/2017
“Thomas and the whole staff at Helms motor company where very friendly and helpful.” -Angela W. on 7/21/2017
“Salesmen very knowledgeable and friendly with no pressure.” -Johnny L. on 7/18/2017
“Great customer service. Friendly people who look for ways to help.” -Toby J. on 7/17/2017
“Very helpful and great people to work with.” – Jeffrey O. on 7/14/2017
“They were very informative, patient with questions, and went above and beyond to make my experience good. It was the best customer service at a car dealership I’ve ever had. I will only buy from Helms from now on because of the trust and relationship they built with me.” -Andrea W. on 7/12/2017
“Very friendly service and not the pushy sales service that most dealerships have. Honestly it was a very stress free purchase” -Melissa R. on 7/10/2017
