Customer Testimonials
S0 much better to deal with smaller local dealer. No high pressure sales. Thomas was very accommodating and worked hard to find preferred vehicle. My trade was given a fair value. Will continue to use Helms for maintenance as needed.
The best experience i ever had buying car.Sales person Jamie was A++. Will buy again from this dealership.
The people were great! Made buying my first car easy and fun! Would recommend them to everyone and will happily do business with them again in the future!
Great service always answers and give great advise always able to work my vehicle on short notice
Quick service very flexible to work around my schedule the guys are great and cordial
Polite and knowledgeable technicians and staff who will not take advantage of you. Reasonably priced.
Great dealership and service department. Very nice people that work there in every department and will help you with anything you need.
Great service very friendly staff would return for different service at a later date thank
Helms Motor Company is a topnotch dealer who goal is to meet their customers needs
Great dealership. Great people. The sales people were great. I will do business with again.
Devoted to customers whether sales or service. We have bought three vehicles from Helms and would purchase again. We have never had problems with our vehicles.
Great customer care and overall experience. Jamie is a great saleswoman. Would recommend this dealership.
Terry was extremely easy to work with. The other 2 people were very nice and helpful. We will definitely do business with Helms in the future. Thank you, James Hillin
We have been using this dealership since the summer and 2020 Great service! Always friendly. They are very knowledgeable and expedient!
They were turely awesome in everyday. I would highly recommend them to anyone. THANKS FOR BEING SO KIND
They always take very good care of my needs for my jeep Cherokee and my Jeep girl and they always try to help me lock is right now I’m looking for a jeep wrangler and they are doing everything they can to find me one. I really enjoy going to helms Lexington because they are always so very nice.
Todd, Josh and Keith are the best they go the extra mile to make sure your completely happy with everything
We had a very good experience with our recent purchase. Our salesperson (Andy Wood) was very helpful and made it a pleasant experience.
Helms Motor Company is completely awesome. Jamie made my car buying experience very easy and she was extremely nice to work with. I will come back for future vehicles.
They are friendly, helpful, patience, problem solvers and much more. They answered all my questions. What more could you want when making an important decision?
Jamie was very helpful , honest , friendly and has excellent communication skills. Steve was also very friendly and honest.
Great sales staff ( Thomas McCollum)and support team. Always very helpful and knowledgeable. The parts and service department are also top knotch
Wonderful experience and will definitely be buying there in the future. Salesman stayed after hours for me to arrive and made sure everything was ready and taken care of. Best car buying experience in a wile.
The dealership was great, Jaimie went above and beyond and was incredibly communicative. Thank you again!
They were awesome!! Got me in and took care of my truck so I could get back to Colorado. I would use and will use them again for any of my service needs
Thomas was very helpful and keep me updated of the entire process. Everyone at Helms went out of their way to make the ordering and delivery an exceptional experience.
Very nice place to do business! I recommend it for anyone looking for any vehicle.
Very professional and courteous. They were able to squeeze me in to get an oil change.
The staff was friendly and very knowledgeable. I’d gladly do business with them again
Great service! Staff is very friendly and also very helpful. Will definitely use them in the future!
Wonderful people to work with. We got communication throughout the process. We are very satisfied with the truck we got.
Jamie was so easy to work with and best and fastest experience with a dealership. Will definitely come back for future vehicles
Excellent team, keeps you updated, on time or early with service. Todd is amazing. Quick to get appointment
Excellent service on an older vehicle that needed some parts that had been discontinued by the manufacturer. One part was not available. The dealership rates "Excellent" in our book.
I went to Serra of Jackson previously, and Helms beats them 100%. The enthusiasm and care, along with coming to get my car from my work, and fixing things i pointed out before my purchase.
Helms always is able to schedule my vehicle to be worked on in a timely manner. I feel that they are fair and honest. They are always pleasant to work with.
Friendly, courteous staff, went right to work when I arrived, had my oil changed in a very timely fashion
Always treated like family! I trust the cars and dealers here. Terry sold me my first car, always enjoy working with him.
This dealership from sales to service has been a great pleasure to work with and will be dealership of choice from now on.
The best dealership I have dealt with the attention to customer satisfaction is above anywhere
Very nice dealership and very nice people working there. Terry Allen sold us the truck we bought. He was a nice person to work with and a very good saleman. He explained everything about he truck to us. We thought it was nice that Mr. Helm introduced himself to us and thank us for buying a truck from there..
That technician lane is the best I’ve ever seen! I recommend anyone and everyone to go to him
By far the best dealership I’ve done business with Steve, Andrew and Jon are the best Easy to deal with they are all about customer service which is hard to find in any business now a days
Professional knowledgeable great price and experience. I would highly recommend helms motor company to anyone looking for a vehicle. Best dealer around by far.
Everyone was very professional and friendly, very helpful with the concerns with our vehicle and getting it fixed.
Always helpful and knowledgeable about my Jeep servicing. They will call you back without having to chase them down and beg for answers. They seem to understand the customer.
Great sales and service. Thomas and Todd are great. Will definitely be back again. So professional.
Excellent customer service and easy to work with… make sure you you feel welcome and really do appreciate your business
Very personalized service, friendly, attentive, and easy to work with. I was very pleased with my experience.
Great experience. Easy buying process and very friendly people to help me find the best jeep
It was an easy decision for me to choose Helm’s Motors for buying my first car. The salesmen were honest and did not try to push me into buying anything right away. Everyone I talked to was extremely helpful and made the car buying experience amazing.
Very helpful and easy to deal with. One of the best vehicle purchasing experiences I have ever had. Highly recommend dealing with them for your next new purchase. Terry was very helpful.
The staff is very accommodating and precise. I would highly recommend the service department to all family and friends.
Had service done, and as always, the staff is friendly and knowledgeable. Service was timely and price was good. Great experience.
They were very professional and helpful when we needed a new truck. Terry Allen explained and informed us about the truck features. We are very happy with our new truck!
This has been the best automobile purchase I have ever experienced!!! The salesman, Thomas McCullum, went above and beyond to make sure that I knew what was available on the Jeep and that I got exactly what I wanted. Everyone always spoke and extremely nice each time we visited the dealership!!!! Awesome experience!!!
Helms is a great dealership. We have purchased multiple new Rams, Jeep Wranglers, and Jeep Cherokees there. We will continue to do so. Terry Allen is a top notch salesperson. The finance mgr. is great to deal with and the service dept. is awesome. Mr. Helms always comes out and shakes our hand. The entire staff makes us feel appreciated.
They were great. Quick and easy to do business with. Will always use them in the future.
Very friendly associates and service personnel. Very prompt getting the jod done. Prices are in line with everyone else.
Awesome service as usual! Helms is hands down the best dealership I’ve ever dealt with!
Good service excellent communication nice personal, A A A all the way around would reccomend highly
My salesman, Terry Allen did an excellent job in working with me to do everything on line. He delivered my new 2022 Durango and picked up my trade in. He went above and beyond to insure I had a great buying experience! I would highly recommend Terry and Helms Motors to anyone!
We love this dealership. The service is excellent and the people are always so accommodating. Continue to be the excellent dealership that you have always been.
Nice friendly staff, easy to deal with. Great experience. Very happy with my new jeep.
Very polite and know product. They were prepared and got me out very a quickly.What I like.
Terry Allen , Salesman did a fantastic job in helping me withthe purchase of my 2022 Dodge Durango! The Helms Motors team handled all of the “paper work” on line, which was a big help and time saver for me. I highly recommend Helms Moyor and especially Terry Allen!!
Great service always! Honest, quick, reliable! Great place to buy new or used vehicle. Been trading with them for 36 plus years.! Highly recommend!
Despite obstacles they were trying to work around they got my vehicle back up and running.
Great people to work with from management team to sales team to service dept awesome dealership
Great dealership and the people that work there. Best service department they take good care of you.
Very nice people to deal with. What’s left to say. They take good care of you.
I highly recommend using Helms for your next vehicle purchase. They made the entire process quick and easy, and everyone we met with were so great!
Always super nice folks ! Great service! Easy to get in for service by appointment! Always helpful with any questions I may have !
Took a while to get parts but once they did set me up with a loaner car (ram pick up) and had the shocks and brakes swapped out - and front brake calipers the same day.
Have always used them for purchases and will always. Great customer service friendly hometown folks. They go above and beyond to make their customers happy.
The best dealership around! Great service!!! Salesmen are the best !! Would recommend highly!! Only place I would ever trade with!!!
Quick access. Courteous. Stayed informed. Temp. Tireman didn't get balance right. Had to return
Great dealership always friendly and will work with you anyway they can I would highly recommend them
Family owned! Honest! The only people I will buy from. Helms is the best!! You will not get this kind of service from a large dealer.
Helms Motor Company is absolutely an amazing dealership! They got my tahoe in within little time and out running better than ever!
We came in looking for a new truck and met Jamie Joyner. I could not ask for an easier vehicle purchasing process. About 2 hours later I was out the door with my new Dodge Ram.
I received great service in a very timely manner with no surprises. Charges were as stated. Staff was very courteous and helpful. Thank you for a job well done.
I have had a positive experience with the folks so far. I will be coming back
I am a senior citizen,Helms motor company has always been so helpful and patient helping my husband and myself on taking care of our vehicles. We depend on them.
Service and information is excellent. I wouldn’t think of going somewhere else. I highly recommend them to anyone looking for a new vehicle.
The customer service I received was top notch, I have no complaints at all. Would definitely recommend to family and friends very pleased with my experience!
Great customer service. Friendly atmosphere. Easy to work with. Great deals. Quality vehicles. Overall the best.
Wonderful dealership very helpful and nice couldn’t ask for a better place . Employees are awesome great service dept
Friendly and not pushy sales people very informative and helpful they answered all my questions and even more I would definitely recommend them to any one looking for a car
The folks at Helms were very friendly and helpful. I found a used car online. I emailed about it and heard back almost immediately! Took 15 minutes to complete the paperwork and walk out with the keys. A+ all around!
Great job very professional and courteous . Todd Beecham was the one that got me in and out on time
Easy to work with and very friendly . Got us in right away for oil change when we had to leave the state for an emergency!
The best in Lexington Tennessee good service and great people will help you what you looking for.
So easy to work with and very accommodating to finding us the truck we were looking for
Very pleased with all phases of the purchase. Friendly and knowledgeable staff who treated me with respect. Will return.
They were great to work with and Terry had answers all my questions and he got us in and in less time than I have ever spent in a dealership
It was a good experience, and the people was real nice and glad to let them heal me with buy my new car
Very happy with all phases of this purchase. I was treated with respect and was surprised of the offer to repair the drivers seat and that a loaner would be provided. I will definitely use Helms again.
The Diesel shop works on our vehicles and they are AMAZING , love these folks ❤️. Dependable
I was looking for a new Jeep for my birthday. The people at Helms truly treated me like they wanted to put me in the vehicle I wanted at a price I could afford, rather than just making a sale. They went above and beyond to make this a great present for myself.
From Our FCA Surveys
8/11/22 The service manager, Todd, explained everything to our complete satisfaction. He also included the warranty on the part. Since the dealership had to wait for the parts he advised us not to drive the vehicle. ~Jensen