Customer Testimonials

DealerRater logo
DealerRater Jan 30, 2023

S0 much better to deal with smaller local dealer. No high pressure sales. Thomas was very accommodating and worked hard to find preferred vehicle. My trade was given a fair value. Will continue to use Helms for maintenance as needed.

Read at DealerRater

DealerRater logo
DealerRater Jan 29, 2023

The best experience i ever had buying car.Sales person Jamie was A++. Will buy again from this dealership.

Read at DealerRater

DealerRater logo
DealerRater Jan 29, 2023

The people were great! Made buying my first car easy and fun! Would recommend them to everyone and will happily do business with them again in the future!

Read at DealerRater

DealerRater logo
DealerRater Jan 29, 2023

Great service always answers and give great advise always able to work my vehicle on short notice

Read at DealerRater

DealerRater logo
DealerRater Jan 28, 2023

Quick service very flexible to work around my schedule the guys are great and cordial

Read at DealerRater

DealerRater logo
DealerRater Jan 28, 2023

Polite and knowledgeable technicians and staff who will not take advantage of you. Reasonably priced.

Read at DealerRater

DealerRater logo
DealerRater Jan 26, 2023

Great dealership and service department. Very nice people that work there in every department and will help you with anything you need.

Read at DealerRater

DealerRater logo
DealerRater Jan 26, 2023

Great service very friendly staff would return for different service at a later date thank

Read at DealerRater

DealerRater logo
DealerRater Jan 24, 2023

Helms Motor Company is a topnotch dealer who goal is to meet their customers needs

Read at DealerRater

DealerRater logo
DealerRater Jan 24, 2023

Great dealership. Great people. The sales people were great. I will do business with again.

Read at DealerRater

DealerRater logo
DealerRater Jan 24, 2023

Devoted to customers whether sales or service. We have bought three vehicles from Helms and would purchase again. We have never had problems with our vehicles.

Read at DealerRater

DealerRater logo
DealerRater Jan 23, 2023

Great customer care and overall experience. Jamie is a great saleswoman. Would recommend this dealership.

Read at DealerRater

DealerRater logo
DealerRater Jan 23, 2023

Terry was extremely easy to work with. The other 2 people were very nice and helpful. We will definitely do business with Helms in the future. Thank you, James Hillin

Read at DealerRater

DealerRater logo
DealerRater Jan 23, 2023

We have been using this dealership since the summer and 2020 Great service! Always friendly. They are very knowledgeable and expedient!

Read at DealerRater

DealerRater logo
DealerRater Jan 21, 2023

They were turely awesome in everyday. I would highly recommend them to anyone. THANKS FOR BEING SO KIND

Read at DealerRater

DealerRater logo
DealerRater Jan 21, 2023

They always take very good care of my needs for my jeep Cherokee and my Jeep girl and they always try to help me lock is right now I’m looking for a jeep wrangler and they are doing everything they can to find me one. I really enjoy going to helms Lexington because they are always so very nice.

Read at DealerRater

DealerRater logo
DealerRater Jan 20, 2023

Todd, Josh and Keith are the best they go the extra mile to make sure your completely happy with everything

Read at DealerRater

DealerRater logo
DealerRater Jan 20, 2023

We had a very good experience with our recent purchase. Our salesperson (Andy Wood) was very helpful and made it a pleasant experience.

Read at DealerRater

DealerRater logo
DealerRater Jan 19, 2023

Helms Motor Company is completely awesome. Jamie made my car buying experience very easy and she was extremely nice to work with. I will come back for future vehicles.

Read at DealerRater

DealerRater logo
DealerRater Jan 17, 2023

They are friendly, helpful, patience, problem solvers and much more. They answered all my questions. What more could you want when making an important decision?

Read at DealerRater

DealerRater logo
DealerRater Jan 15, 2023

Jamie was very helpful , honest , friendly and has excellent communication skills. Steve was also very friendly and honest.

Read at DealerRater

DealerRater logo
DealerRater Jan 15, 2023

Great sales staff ( Thomas McCollum)and support team. Always very helpful and knowledgeable. The parts and service department are also top knotch

Read at DealerRater

DealerRater logo
DealerRater Jan 14, 2023

Wonderful experience and will definitely be buying there in the future. Salesman stayed after hours for me to arrive and made sure everything was ready and taken care of. Best car buying experience in a wile.

Read at DealerRater

DealerRater logo
DealerRater Jan 13, 2023

The dealership was great, Jaimie went above and beyond and was incredibly communicative. Thank you again!

Read at DealerRater

DealerRater logo
DealerRater Jan 10, 2023

They were awesome!! Got me in and took care of my truck so I could get back to Colorado. I would use and will use them again for any of my service needs

Read at DealerRater

DealerRater logo
DealerRater Jan 7, 2023

Thomas was very helpful and keep me updated of the entire process. Everyone at Helms went out of their way to make the ordering and delivery an exceptional experience.

Read at DealerRater

DealerRater logo
DealerRater Jan 7, 2023

Very nice place to do business! I recommend it for anyone looking for any vehicle.

Read at DealerRater

DealerRater logo
DealerRater Jan 7, 2023

Very professional and courteous. They were able to squeeze me in to get an oil change.

Read at DealerRater

DealerRater logo
DealerRater Jan 4, 2023

The staff was friendly and very knowledgeable. I’d gladly do business with them again

Read at DealerRater

DealerRater logo
DealerRater Jan 3, 2023

Great service! Staff is very friendly and also very helpful. Will definitely use them in the future!

Read at DealerRater

DealerRater logo
DealerRater Jan 2, 2023

Wonderful people to work with. We got communication throughout the process. We are very satisfied with the truck we got.

Read at DealerRater

DealerRater logo
DealerRater Dec 31, 2022

Jamie was so easy to work with and best and fastest experience with a dealership. Will definitely come back for future vehicles

Read at DealerRater

DealerRater logo
DealerRater Dec 31, 2022

Excellent team, keeps you updated, on time or early with service. Todd is amazing. Quick to get appointment

Read at DealerRater

DealerRater logo
DealerRater Dec 31, 2022

Excellent service on an older vehicle that needed some parts that had been discontinued by the manufacturer. One part was not available. The dealership rates "Excellent" in our book.

Read at DealerRater

DealerRater logo
DealerRater Dec 29, 2022

I went to Serra of Jackson previously, and Helms beats them 100%. The enthusiasm and care, along with coming to get my car from my work, and fixing things i pointed out before my purchase.

Read at DealerRater

DealerRater logo
DealerRater Dec 27, 2022

Helms always is able to schedule my vehicle to be worked on in a timely manner. I feel that they are fair and honest. They are always pleasant to work with.

Read at DealerRater

DealerRater logo
DealerRater Dec 24, 2022

Friendly, courteous staff, went right to work when I arrived, had my oil changed in a very timely fashion

Read at DealerRater

DealerRater logo
DealerRater Dec 24, 2022

Always treated like family! I trust the cars and dealers here. Terry sold me my first car, always enjoy working with him.

Read at DealerRater

DealerRater logo
DealerRater Dec 24, 2022

This dealership from sales to service has been a great pleasure to work with and will be dealership of choice from now on.

Read at DealerRater

DealerRater logo
DealerRater Dec 21, 2022

The best dealership I have dealt with the attention to customer satisfaction is above anywhere

Read at DealerRater

DealerRater logo
DealerRater Dec 20, 2022

Very nice dealership and very nice people working there. Terry Allen sold us the truck we bought. He was a nice person to work with and a very good saleman. He explained everything about he truck to us. We thought it was nice that Mr. Helm introduced himself to us and thank us for buying a truck from there..

Read at DealerRater

DealerRater logo
DealerRater Dec 20, 2022

That technician lane is the best I’ve ever seen! I recommend anyone and everyone to go to him

Read at DealerRater

DealerRater logo
DealerRater Dec 19, 2022

By far the best dealership I’ve done business with Steve, Andrew and Jon are the best Easy to deal with they are all about customer service which is hard to find in any business now a days

Read at DealerRater

DealerRater logo
DealerRater Dec 18, 2022

Professional knowledgeable great price and experience. I would highly recommend helms motor company to anyone looking for a vehicle. Best dealer around by far.

Read at DealerRater

DealerRater logo
DealerRater Dec 18, 2022

Everyone was very professional and friendly, very helpful with the concerns with our vehicle and getting it fixed.

Read at DealerRater

DealerRater logo
DealerRater Dec 18, 2022

Always helpful and knowledgeable about my Jeep servicing. They will call you back without having to chase them down and beg for answers. They seem to understand the customer.

Read at DealerRater

DealerRater logo
DealerRater Dec 15, 2022

Great sales and service. Thomas and Todd are great. Will definitely be back again. So professional.

Read at DealerRater

DealerRater logo
DealerRater Dec 15, 2022

Excellent customer service and easy to work with… make sure you you feel welcome and really do appreciate your business

Read at DealerRater

DealerRater logo
DealerRater Dec 14, 2022

Very personalized service, friendly, attentive, and easy to work with. I was very pleased with my experience.

Read at DealerRater

DealerRater logo
DealerRater Dec 13, 2022

Great experience. Easy buying process and very friendly people to help me find the best jeep

Read at DealerRater

DealerRater logo
DealerRater Dec 13, 2022

It was an easy decision for me to choose Helm’s Motors for buying my first car. The salesmen were honest and did not try to push me into buying anything right away. Everyone I talked to was extremely helpful and made the car buying experience amazing.

Read at DealerRater

DealerRater logo
DealerRater Dec 12, 2022

Very helpful and easy to deal with. One of the best vehicle purchasing experiences I have ever had. Highly recommend dealing with them for your next new purchase. Terry was very helpful.

Read at DealerRater

DealerRater logo
DealerRater Dec 12, 2022

The staff is very accommodating and precise. I would highly recommend the service department to all family and friends.

Read at DealerRater

DealerRater logo
DealerRater Dec 11, 2022

Had service done, and as always, the staff is friendly and knowledgeable. Service was timely and price was good. Great experience.

Read at DealerRater

DealerRater logo
DealerRater Dec 10, 2022

They were very professional and helpful when we needed a new truck. Terry Allen explained and informed us about the truck features. We are very happy with our new truck!

Read at DealerRater

DealerRater logo
DealerRater Dec 7, 2022

This has been the best automobile purchase I have ever experienced!!! The salesman, Thomas McCullum, went above and beyond to make sure that I knew what was available on the Jeep and that I got exactly what I wanted. Everyone always spoke and extremely nice each time we visited the dealership!!!! Awesome experience!!!

Read at DealerRater

DealerRater logo
DealerRater Dec 7, 2022

Helms is a great dealership. We have purchased multiple new Rams, Jeep Wranglers, and Jeep Cherokees there. We will continue to do so. Terry Allen is a top notch salesperson. The finance mgr. is great to deal with and the service dept. is awesome. Mr. Helms always comes out and shakes our hand. The entire staff makes us feel appreciated.

Read at DealerRater

DealerRater logo
DealerRater Dec 4, 2022

They were great. Quick and easy to do business with. Will always use them in the future.

Read at DealerRater

DealerRater logo
DealerRater Dec 4, 2022

Very friendly associates and service personnel. Very prompt getting the jod done. Prices are in line with everyone else.

Read at DealerRater

DealerRater logo
DealerRater Dec 4, 2022

Awesome service as usual! Helms is hands down the best dealership I’ve ever dealt with!

Read at DealerRater

DealerRater logo
DealerRater Dec 3, 2022

Good service excellent communication nice personal, A A A all the way around would reccomend highly

Read at DealerRater

DealerRater logo
DealerRater Dec 2, 2022

My salesman, Terry Allen did an excellent job in working with me to do everything on line. He delivered my new 2022 Durango and picked up my trade in. He went above and beyond to insure I had a great buying experience! I would highly recommend Terry and Helms Motors to anyone!

Read at DealerRater

DealerRater logo
DealerRater Dec 1, 2022

We love this dealership. The service is excellent and the people are always so accommodating. Continue to be the excellent dealership that you have always been.

Read at DealerRater

DealerRater logo
DealerRater Dec 1, 2022

Nice friendly staff, easy to deal with. Great experience. Very happy with my new jeep.

Read at DealerRater

DealerRater logo
DealerRater Nov 29, 2022

Very polite and know product. They were prepared and got me out very a quickly.What I like.

Read at DealerRater

DealerRater logo
DealerRater Nov 29, 2022

Terry Allen , Salesman did a fantastic job in helping me withthe purchase of my 2022 Dodge Durango! The Helms Motors team handled all of the “paper work” on line, which was a big help and time saver for me. I highly recommend Helms Moyor and especially Terry Allen!!

Read at DealerRater

DealerRater logo
DealerRater Nov 28, 2022

Great service always! Honest, quick, reliable! Great place to buy new or used vehicle. Been trading with them for 36 plus years.! Highly recommend!

Read at DealerRater

DealerRater logo
DealerRater Nov 27, 2022

Despite obstacles they were trying to work around they got my vehicle back up and running.

Read at DealerRater

DealerRater logo
DealerRater Nov 25, 2022

Great people to work with from management team to sales team to service dept awesome dealership

Read at DealerRater

DealerRater logo
DealerRater Nov 22, 2022

Great dealership and the people that work there. Best service department they take good care of you.

Read at DealerRater

DealerRater logo
DealerRater Nov 21, 2022

Very nice people to deal with. What’s left to say. They take good care of you.

Read at DealerRater

DealerRater logo
DealerRater Nov 20, 2022

I highly recommend using Helms for your next vehicle purchase. They made the entire process quick and easy, and everyone we met with were so great!

Read at DealerRater

DealerRater logo
DealerRater Nov 20, 2022

Always super nice folks ! Great service! Easy to get in for service by appointment! Always helpful with any questions I may have !

Read at DealerRater

DealerRater logo
DealerRater Nov 18, 2022

Took a while to get parts but once they did set me up with a loaner car (ram pick up) and had the shocks and brakes swapped out - and front brake calipers the same day.

Read at DealerRater

DealerRater logo
DealerRater Nov 17, 2022

Have always used them for purchases and will always. Great customer service friendly hometown folks. They go above and beyond to make their customers happy.

Read at DealerRater

DealerRater logo
DealerRater Nov 15, 2022

The best dealership around! Great service!!! Salesmen are the best !! Would recommend highly!! Only place I would ever trade with!!!

Read at DealerRater

DealerRater logo
DealerRater Nov 14, 2022

Quick access. Courteous. Stayed informed. Temp. Tireman didn't get balance right. Had to return

Read at DealerRater

DealerRater logo
DealerRater Nov 12, 2022

Great dealership always friendly and will work with you anyway they can I would highly recommend them

Read at DealerRater

DealerRater logo
DealerRater Nov 12, 2022

Family owned! Honest! The only people I will buy from. Helms is the best!! You will not get this kind of service from a large dealer.

Read at DealerRater

DealerRater logo
DealerRater Nov 12, 2022

Helms Motor Company is absolutely an amazing dealership! They got my tahoe in within little time and out running better than ever!

Read at DealerRater

DealerRater logo
DealerRater Nov 11, 2022

We came in looking for a new truck and met Jamie Joyner. I could not ask for an easier vehicle purchasing process. About 2 hours later I was out the door with my new Dodge Ram.

Read at DealerRater

DealerRater logo
DealerRater Nov 10, 2022

I received great service in a very timely manner with no surprises. Charges were as stated. Staff was very courteous and helpful. Thank you for a job well done.

Read at DealerRater

DealerRater logo
DealerRater Nov 10, 2022

I have had a positive experience with the folks so far. I will be coming back

Read at DealerRater

DealerRater logo
DealerRater Nov 2, 2022

I am a senior citizen,Helms motor company has always been so helpful and patient helping my husband and myself on taking care of our vehicles. We depend on them.

Read at DealerRater

DealerRater logo
DealerRater Nov 2, 2022

Service and information is excellent. I wouldn’t think of going somewhere else. I highly recommend them to anyone looking for a new vehicle.

Read at DealerRater

DealerRater logo
DealerRater Nov 1, 2022

The customer service I received was top notch, I have no complaints at all. Would definitely recommend to family and friends very pleased with my experience!

Read at DealerRater

DealerRater logo
DealerRater Nov 1, 2022

Great customer service. Friendly atmosphere. Easy to work with. Great deals. Quality vehicles. Overall the best.

Read at DealerRater

DealerRater logo
DealerRater Oct 30, 2022

Wonderful dealership very helpful and nice couldn’t ask for a better place . Employees are awesome great service dept

Read at DealerRater

DealerRater logo
DealerRater Oct 30, 2022

Friendly and not pushy sales people very informative and helpful they answered all my questions and even more I would definitely recommend them to any one looking for a car

Read at DealerRater

DealerRater logo
DealerRater Oct 30, 2022

The folks at Helms were very friendly and helpful. I found a used car online. I emailed about it and heard back almost immediately! Took 15 minutes to complete the paperwork and walk out with the keys. A+ all around!

Read at DealerRater

DealerRater logo
DealerRater Oct 30, 2022

Great job very professional and courteous . Todd Beecham was the one that got me in and out on time

Read at DealerRater

DealerRater logo
DealerRater Oct 28, 2022

Easy to work with and very friendly . Got us in right away for oil change when we had to leave the state for an emergency!

Read at DealerRater

DealerRater logo
DealerRater Oct 28, 2022

The best in Lexington Tennessee good service and great people will help you what you looking for.

Read at DealerRater

DealerRater logo
DealerRater Oct 28, 2022

So easy to work with and very accommodating to finding us the truck we were looking for

Read at DealerRater

DealerRater logo
DealerRater Oct 26, 2022

Very pleased with all phases of the purchase. Friendly and knowledgeable staff who treated me with respect. Will return.

Read at DealerRater

DealerRater logo
DealerRater Oct 25, 2022

They were great to work with and Terry had answers all my questions and he got us in and in less time than I have ever spent in a dealership

Read at DealerRater

DealerRater logo
DealerRater Oct 24, 2022

It was a good experience, and the people was real nice and glad to let them heal me with buy my new car

Read at DealerRater

DealerRater logo
DealerRater Oct 24, 2022

Very happy with all phases of this purchase. I was treated with respect and was surprised of the offer to repair the drivers seat and that a loaner would be provided. I will definitely use Helms again.

Read at DealerRater

DealerRater logo
DealerRater Oct 22, 2022

The Diesel shop works on our vehicles and they are AMAZING , love these folks ❤️. Dependable

Read at DealerRater

Cars logo
Cars Nov 9, 2020

I was looking for a new Jeep for my birthday. The people at Helms truly treated me like they wanted to put me in the vehicle I wanted at a price I could afford, rather than just making a sale. They went above and beyond to make this a great present for myself.

From Our FCA Surveys

10/24/22 The dealership is wonderful.   ~Bartholomew
10/24/22  We have been a customer of Helm’s for several years and I feel they have always treated us with respect and completed work as discussed prior to visit. They have been very accommodating to us.   ~Fesmire
10/22/22  Sales and service is first class! Issue was resolved on first visit.   ~Cary
10/10/22   Got into my car, wouldn’t start. Called Helm’s & told them what was going on. They sent someone right away to resolve my problem. I needed a new battery. They brought one out & installed it.   ~Rhodes
10/05/22 Great customer service! Worked my vehicle in and out in a timely manner  ~McCollum
10/04/22  Exceptional Service  ~Burroughs
9/07/22  I always have a great experience at Helms Motor Co. it is a family owned business & you are always greeted as a well respected friend. I would not hesitate to recommend them to anyone looking for another vehicle, or service. They always ask if you need a loaner. Any employee that sees you always speaks to you.   ~Terry
8/29/22 Diesel shop is 100%  ~Lewis
8/24/22    Helms service is the best in our area, we’ve bought multiple business and personal vehicles from Terry Allen    ~Duncan

8/11/22    The service manager, Todd, explained everything to our complete satisfaction. He also included the warranty on the part. Since the dealership had to wait for the parts he advised us not to drive the vehicle.   ~Jensen  

 


Leave Us A Review